Skip to content

Privacy

Privacy Policy

Last updated: August 8, 2026

Lucky Market Group (“Lucky Market Group”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Lucky Market Group website and platform (the “Platform”).

By using the Platform, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We currently collect information that you provide when creating or maintaining an account and profile.

This may include:

  • Name or display name;
  • Username;
  • Email address;
  • Profile information;
  • Profile photo or avatar, if provided; and
  • Other information you choose to add to your profile.

Please do not provide sensitive personal information in your public profile unless the Platform specifically requests it.

2. How We Use Your Information

We may use account and profile information to:

  • Create and maintain your account;
  • Provide the features of the Platform;
  • Display your profile to other users where the Platform’s features require it;
  • Communicate with you about your account or the Platform;
  • Maintain and improve the Platform;
  • Protect the security and integrity of the Platform;
  • Prevent fraud, abuse, spam, and other misuse; and
  • Comply with applicable legal obligations.

We do not use your account information for purposes unrelated to operating and improving the Platform except where permitted or required by applicable law.

3. Public Profile Information

Some information you choose to place on your profile may be visible to other users or the public.

Before publishing information on your profile, consider whether you are comfortable making that information publicly available.

You can contact us if you need assistance with information associated with your account.

4. Cookies and Similar Technologies

Lucky Market Group may use cookies or similar technologies that are necessary for the operation and security of the Platform, such as maintaining login sessions and remembering certain account-related settings.

If we introduce analytics, advertising, personalisation, or other technologies that involve additional personal data collection, we may update this Privacy Policy and provide any notices or choices required by applicable law.

5. How We Share Information

We do not sell your account or profile information as part of our normal operation of the Platform.

We may share information when reasonably necessary with:

  • Service providers that help us operate, host, secure, or maintain the Platform;
  • Professional advisers where reasonably necessary;
  • Authorities or other parties when required by applicable law or valid legal process; or
  • Other parties where necessary to protect the rights, safety, security, or property of Lucky Market Group, our users, or others.

Service providers may only process personal information as necessary to provide services to us and subject to appropriate obligations.

6. Third-Party Services

The Platform may contain links to third-party websites, applications, products, or services.

If you visit or use a third-party service, that service’s own privacy policy will apply to its handling of your information.

Lucky Market Group is not responsible for the privacy practices of third-party websites or services.

7. Data Security

We take reasonable measures designed to protect account and profile information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no online service can guarantee absolute security. You should use a strong password and avoid sharing your account credentials with others.

8. Data Retention

We retain account and profile information for as long as reasonably necessary to provide the Platform, maintain account functionality, comply with legal obligations, resolve disputes, enforce our agreements, and protect the Platform.

When information is no longer reasonably required, we may delete it or anonymise it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Request a copy of certain information; and
  • Withdraw consent where processing is based on consent.

These rights may be subject to legal limitations and exceptions.

To exercise a privacy right, please contact us using the contact information provided on the Platform. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

The Platform is intended for a general audience. We do not knowingly collect personal information from children where doing so would violate applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

11. International Users

Lucky Market Group is available to users worldwide. Depending on where you live and where our service providers operate, your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Platform, our practices, or applicable legal requirements.

When we make material changes, we may provide notice through the Platform or by other reasonable means.

The updated Privacy Policy will become effective when posted unless a different effective date is stated.

13. Contact Us

If you have questions about this Privacy Policy or how Lucky Market Group handles personal information, please contact us through the contact information provided on the Platform.

Lucky Market Group